For Providers

General Support and Communication

• What should I do if I forgot my provider password?
• How to buy your domain name
• Connect with more families online by adding your Google profile
• How to use Kinside Messaging
• How do I find a family's email address?
• Paid Leads

Profile Page

• How do I access and edit my Profile Page?
• How do I find the link to my profile page?
• How can I request reviews from my current families?
• How do I connect my website to my Profile Page?
• How do I link my social media accounts to my Kinside Profile Page?
• How to add Highlight Labels (schedule types, hours, etc.) to your profile.

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Programs

• Understanding Automated Offers
• Adding Programs (with schedules and tuition) on Kinside
• How to Add or Edit a Classroom
• How do I create or edit an open spot?
• How do I pause or unpause a spot?

Tours

• How do I update my tour schedule or availability?
• Updating Tour Settings and Connecting Your Calendar to Automate Calendar Events
• How do I block days on my tour calendar?
• Using Open House Tours
• How do I create a virtual tour?
• How to book a tour on behalf of a family

Waitlist

• Importing Your Existing Waitlist
• Waitlist Filters
• How to invite a family to join the waitlist?
• Reviewing and editing a child waitlist record
• How do I remove a child from the waitlist?
• How do I export my waitlist?

Enrollments

• Enrolling families on Kinside
• How does the Kinside x Alliance CORE connection work?
• Why aren't families getting their Enrollment Packet via ELV Alliance Core after enrolling through Kinside?

Payments

• Kinside Provider Payment Due Diligence Process
• Creating / Editing Discount Codes
• How can I waive, discount, or require fees for families that receive subsidies?
• How can I change my waitlist fee?
• Requesting Payments from Parents
• Receiving Payments Through Kinside

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